Every piece of your personal information at jkok is protected with the utmost care. This policy clearly explains what data we collect, how we use it, and whether it is ever shared with anyone.
A quick overview of the principles jkok follows to protect your data
Jkok (hereinafter "we", "the jkok platform") uses this Privacy Policy to clearly explain what information is collected when you use our website, mobile app, or any of our services, and how that information is used.
By creating an account or using jkok's services, you agree to this Privacy Policy. It should be read together with our Terms & Conditions should be read alongside this policy.
We follow international standards to protect the data of users in Bangladesh, and the core principles of GDPR are reflected throughout our policy.
Jkok collects data from three main sources: information you provide directly, data collected automatically through your use of the platform, and details verified during the KYC process.
| Data Type | Why It Is Collected | Mandatory? |
|---|---|---|
| Full name | Account Identity & KYC | Yes |
| Mobile number | Registration & Payment Verification | Yes |
| Email address | Communication & security | Yes |
| Date of birth | Age verification (18+) | Yes |
| Address | KYC & Location Verification | For KYC Purposes |
| NID / Passport | Identity Verification | Prior to Withdrawal |
Jkok uses the information it collects solely for specific, declared purposes. The section below details exactly what each piece of data is used for.
Jkok uses cookies to enhance your experience, remember your login state, and analyse platform performance. Each cookie type is described below, and you may disable any optional ones at your discretion.
You can also manage cookies through your browser settings. However, disabling essential cookies may prevent jkok from functioning properly.
Jkok uses internationally standard server infrastructure. Your data is primarily stored in secure data centres.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account + 5 years | Legal Obligations |
| Transaction History | 7 Years | Financial Regulators |
| KYC Documents | 5 years after account closure | AML Regulations |
| Log Files | 12 months | Security Analysis |
| Cookie data | Up to 12 Months | Service Improvement |
Once the retention period ends, data is securely deleted or anonymised so that your identity can no longer be identified.
Jkok believes you should have complete control over your own data. That's why we provide you with the following rights:
Jkok strictly prohibits anyone under the age of 18 from opening an account or using our services. If we discover that a minor has created an account, it will be suspended immediately and all associated data will be deleted.
If you believe a minor is using jkok, please contact us right away.
Jkok reserves the right to update this Privacy Policy as needed or required by law. For any significant changes, we will notify you at least 14 days in advance.
Notification methods: email to your registered address, in-app push notifications, and banner notices displayed upon logging into the platform.
Your continued use of jkok after any changes have taken effect will be considered acceptance of the updated policy. Previous versions are available in our Help Center Available.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through the following:
We typically respond within 48 hours. Complex requests may take up to 30 business days.
Protecting your personal information at jkok is our top priority. Open an account on our secure platform today and enjoy the best Sports Betting experience in Bangladesh.